Question 1

What does CCS Logistics offer?

Accepted Answer

We provide cold storage facilities across South Africa and in Walvis Bay, Namibia, for the storage of products at frozen or chilled temperatures. Our facilities cater for imported, export or locally produced products for processing and distribution to the market.

Question 2

What Are Perishable Foods?

Accepted Answer

Perishable foods consist of fresh meat, frozen produce, poultry, vegetables, fruits and dairy. These foods are stored in cold storage to increase their shelf life.

Question 3

Is CCS Logistics Accredited / Certified?

Accepted Answer

Selected CCS Logistics facilities have various accreditations in place depending the requirement of our customers in the specific area. Please contact our customer department to take you through the list of certifications and accreditations.

Email : customerservice@ccslogistics.co.za

Contact number : +27 87 350 7350

Question 4

How do I make a booking?

Accepted Answer

Bookings normally require 24hrs notice, although we will always do our best to try to accommodate same day bookings on short notice where possible.

Question 5

Who do I contact at CCS Logistics with regards to services and facilities?

Accepted Answer

Please contact us and ask for our Customer Team at:  Email : customerservice@ccslogistics.co.za  Contact number : +27 87 350 7350

Question 6

How do I open an account?

Accepted Answer

This is a quick and easy process that will be facilitated by our customer department. Email: customerservice@ccslogistics.co.za  Contact number: +27 87 350 7350.

Question 7

Can I open a COD account?

Accepted Answer

Yes we do allow for COD accounts. Please contact our customer department who will take you through the steps of opening an account.  Email: customerservice@ccslogistics.co.za  Contact number: +27 87 350 7350.

Question 8

Is it possible to consolidate loads for export?

Accepted Answer

Yes. Please contact our customer department to understand your exact requirement.

Question 9

Do you have approval for import and export to selected countries?

Accepted Answer

Yes, our facilities are approved by the Stave Vet, NRCS and PPECB to handle imports and exports to most countries. Please contact  our customer department to understand your exact requirement.

Question 10

Can CCS facilitate state vet inspections?

Accepted Answer

Yes. CCS Logistics facilitates state vet inspections daily for all our customers.  The store can arrange for a State Veterinary Official (STO) to extract samples for microbiological testing.  A State Vet Release Certificate will only be issued when results are received and meet the approval of the STO (charges relating to the testing will be recovered from the client).  ​NRCS / SGS official extracts samples destined for both the local and foreign market  Only on approval will the product be released from the store.  Inspection or sampling charges are applicable.

Question 11

Does CCS Logistics offer plug-in services?

Accepted Answer

Yes. CCS Logistics offer a selected amount of plug-in services at most of our facilities that will allow for container/refrigerator vehicle plug-ins overnight.

Question 12

Does CCS offer blast freezing services?

Accepted Answer

CCS offers blast freezing at all our facilities.  The blast freezing period depends on various factors which includes the arrival temperature of the product, the density of the product, and the immediate packaging and/or carton while looking at the airflow around the product.

Question 13

Does CCS offer re-packing and labelling services?

Accepted Answer

CCS offers a variety of services from labelling, pallet breakdown and re-palletization, re-boxing, strapping, etc.  We do not offer above services for exposed products.

Question 14

Can CCS offer bonded warehousing?

Accepted Answer

Yes. CCS Logistics offer bonded warehousing at most of our facilities to facilitate the safe storage of product until our customers are ready to pay the duties to have the product released.     The following facilities offer bonded warehouses  Duncan Dock, Paarden Eiland, Epping, City Deep, Walvis Bay

Question 15

Can the warehouse offer additional services?

Accepted Answer

Yes, CCS Logistics offers various other services to add value to your supply chain. Please contact our customer department to understand how we can add value to your business.  https://www.ccslogistics.co.za/our-services

Question 16

Can our company use our own product codes when storing with CCS Logistics?

Accepted Answer

Yes. CCS is more than happy to add your company labels to pallets and capture them to our system.

Question 17

Can I use specific inventory management methods such as FEFO when storing with CCS?

Accepted Answer

Yes. CCS is making use of SAP and we can configure it in a specific management format.

FAQ

What does CCS Logistics offer?

What Are Perishable Foods?

Is CCS Logistics Accredited / Certified?

How do I make a booking?

Who do I contact at CCS Logistics with regards to services and facilities?